Work

To keep your customers, keep it simple

Year: 2013

Type: article

Source: IEEE Engineering Management Review

DOI: 10.1109/emr.2013.6596553

Authors: Patrick Spenner, Karen Freeman

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2072137310

FWCI: 13.94

Cites:

Cited by: 64

Related to: 10