Work

Exploratory study of logistics service quality scale based on online shopping malls

Year: 2007

Type: article

Source: Journal of Zhejiang University. Science A

DOI: 10.1631/jzus.2007.a0926

Authors: Yi-xiong Feng, Bing Zheng, Jian-rong Tan

Institutions: Zhejiang University, Dalian University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2073968262

FWCI: 0.921

Cites: 24

Cited by: 47

Related to: 10