Work

Effects of collaborative communication on the development of market-relating capabilities and relational performance metrics in industrial markets

Year: 2013

Type: article

Study design: Observational Study

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2013.03.014

Authors: Yen-Chun Chen, Po-Chien Li, Todd J. Arnold

Institutions: Chinese Culture University, Yuan Ze University, Oklahoma State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2076435101

FWCI: 8.918

Cites: 94

Cited by: 64

Related to: 10