Work

The Structure of Commitment in Exchange

Year: 1995

Type: article

Source: Journal of Marketing

DOI: 10.1177/002224299505900107

Authors: Gregory T. Gundlach, Ravi S. Achrol, John T. Mentzer

Institutions: University of Notre Dame, George Washington University, University of Tennessee at Knoxville

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2077040059

FWCI: 75.09

Cites: 89

Cited by: 2,283

Related to: 10