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Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive

Year: 2014

Type: article

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2014.06.003

Authors: Yixing (Lisa) Gao, Anna S. Mattila

Institution: Pennsylvania State University

Language: English

Topic: Environmental Sustainability in Business

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2080206984

FWCI: 31.55

Cites: 75

Cited by: 377

Related to: 10