Work

The influence of salesperson selling behaviors on customer satisfaction with products

Year: 1997

Type: article

Study design: Observational Study

Source: Journal of Retailing

DOI: 10.1016/s0022-4359(97)90002-6

Authors: Brent G. Goff, James S. Boles, Danny N. Bellenger, Carrie Stojack

Institutions: Georgia State University, Auburn University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2081697200

FWCI: 12.57

Cites: 30

Cited by: 383

Related to: 10