Nature and role of customer satisfaction in the solution business
Year: 2013
Type: article
Source: European Management Journal
Authors: Frank Jacob, Ulrich Kleipaß, Alexander Pohl
Institutions: ESCP Business School, Hochschule Bonn-Rhein-Sieg
Language: English
Subfield: Marketing
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2086550197