Work

Assessing tourist behavioral intentions through perceived service quality and customer satisfaction

Year: 2006

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2006.10.014

Authors: María Elisa Alén González, Lorenzo Rodríguez Comesaña, José Antonio Fraiz Brea

Institution: Universidade de Vigo

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2091479150

FWCI: 18.12

Cites: 54

Cited by: 430

Related to: 10