Work

Total service quality management

Year: 1999

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604529910248759

Author: V. John Peters

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2091623736

FWCI: 3.018

Cites: 2

Cited by: 47

Related to: 10