Work

Building processes for customer retention and service recovery

Year: 2012

Type: article

Authors: David Parker, Hiu Ying Lui

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2101582913

FWCI:

Cites: 16

Cited by:

Related to: 10