Work

Designing for Service: Creating an Experience Advantage

Year: 2009

Type: other

DOI: 10.1002/9780470569627.ch19

Authors: Shelley Evenson, Hugh Dubberly

Institution: Carnegie Mellon University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Medical Center, University of Pittsburgh

OpenAlex ID: W2107577783

Cites: 12

Cited by: 25

Related to: 10