Work

Case Study on CRM: Detecting Likely Churners with Limited Information of Fixed-line Subscriber

Year: 2006

Type: conference-paper

Source: International Conference on Service Systems and Service Management

DOI: 10.1109/icsssm.2006.320745

Authors: Yingying Zhang, Jiayin Qi, Huaying Shu, Yuanquan Li

Institution: Beijing University of Posts and Telecommunications

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2109601635

FWCI: 11.8

Cites: 12

Cited by: 13

Related to: 10