Work

Identifying and Validating Dimensions of Service Quality for the Banking Industry in Malaysia

Year: 2010

Type: article

Authors: Firdaus Abdullah, Jasmine Vivienne Andrew, Boo Ho Voon

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2114966314

FWCI: 0.738

Cites: 56

Cited by: 7

Related to: 10