Work

Curvilinear Effects of Consumer Loyalty Determinants in Relational Exchanges

Year: 2005

Type: article

Study design: Observational Study

Source: Journal of Marketing Research

DOI: 10.1509/jmkr.42.1.96.56961

Authors: Clara Agustin, Jagdip Singh

Institutions: Universitat Pompeu Fabra, Case Western Reserve University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2120993987

FWCI: 58.81

Cites: 44

Cited by: 657

Related to: 10