Work

Service Quality and Satisfaction within Campus Recreation: The Moderating Role of Identification

Year: 2010

Type: article

Study design: Observational Study

Source: Recreational Sports Journal

DOI: 10.1123/rsj.34.1.9

Authors: David J. Shonk, Julie Wallace Carr, Peter E. De Michele

Institution: James Madison University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2123737784

FWCI: 2.959

Cites: 79

Cited by: 17

Related to: 10