Work

Post-Adoption Behaviors of E-Service Customers: The Interplay of Cognition and Emotion

Year: 2008

Type: article

Study design: Observational Study

Source: International Journal of Electronic Commerce

DOI: 10.2753/jec1086-4415120303

Authors: Sophea Chea, Margaret Meiling Luo

Institutions: University of Hawaiʻi at Mānoa, University of Hawaii System, Yuan Ze University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2125776938

FWCI: 22.01

Cites: 65

Cited by: 196

Related to: 10