Work

Designing Multi-Interface Service Experiences: The Service Experience Blueprint

Year: 2008

Type: article

Source: Journal of Service Research

DOI: 10.1177/1094670508314264

Authors: Lia Patrício, Raymond P. Fisk, João Falcão e Cunha

Institutions: Universidade do Porto, Texas State University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2126098905

FWCI: 44.64

Cites: 61

Cited by: 435

Related to: 9