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Satisfaction and Performance: A Reciprocal Model.
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Year:
2004
Type:
article
Authors:
Richard Liu,
Rebecca Liu
Language:
English
Topic:
Customer Service Quality and Loyalty
Subfield:
Marketing
Field:
Business, Management and Accounting
Domain:
Social Sciences
Open Access status:
closed
OpenAlex ID:
W2126398749
FWCI:
0.93
Cites:
45
Cited by:
5
Related to:
10