Work

Testing the Fit of the BANKSERV Model to BANKPERF Data

Year: 2002

Type: article

Study design: Observational Study

Authors: Marcin Pont, Lisa McQuilken

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2131468320

FWCI:

Cites: 23

Cited by: 15

Related to: 10