Work

The antecedents of consumers’ loyalty toward Internet Service Providers

Year: 2003

Type: article

Study design: Observational Study

Source: Information & Management

DOI: 10.1016/j.im.2003.08.006

Author: Jyh-Shen Chiou

Institution: National Chengchi University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W2133339857

FWCI: 12.68

Cites: 63

Cited by: 386

Related to: 10