Work

Hvernig er brugðist við mistökum í þjónustu og hvaða áhrif hefur leiðréttingin á tryggð viðskiptavina

Year: 2012

Type: article

Author: Nanna Ósk Jónsdóttir

Language: Icelandic

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2139573721

FWCI:

Cites: 71

Cited by:

Related to: 10