Work

A Study an Unpleasant Banking Experiences and Complaint Behavior in Kazakhstan

Year: 2014

Type: article

Study design: Observational Study

Source: RePEc: Research Papers in Economics

Authors: Radmila Salemovna Jugenissova, Benjamin Chan Yin-Fah, Li-Chen Lim

Institution: Asia Pacific University of Technology & Innovation

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2139831234

FWCI: 0.791

Cites: 16

Cited by: 2

Related to: 10