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Service Innovation Viewed Through a Service-Dominant Logic Lens: A Conceptual Framework and Empirical Analysis

Year: 2010

Type: article

Source: Journal of Service Research

DOI: 10.1177/1094670510385332

Authors: Andrea Ordanini, A. Parasuraman

Institutions: Bocconi University, University of Miami

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2141307631

FWCI: 48.08

Cites: 75

Cited by: 715

Related to: 10