Work

Determinants of Customer Satisfaction in Conventional Insurance Services: the Case of Malaysia

Year: 2014

Type: dissertation

Authors: Mei Hsien Lai, Katrin Sze Yee Koh, Cheng Keong Choi, Chiau Xiang Chua, Wen Pei Tan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2141310061

Cites: 83

Cited by: 7

Related to: 10