Work

Whose Expectations Count

Year: 2002

Type: article

Author: Tuula Mittilä

Institution: University of Tampere

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2142593930

FWCI:

Cites: 18

Cited by: 3

Related to: 10