Work

Effects of Justice Theory on Service Recovery Satisfaction on Metro Manila Dine-in Experiences

Year: 2014

Type: article

Study design: Observational Study

Source: Philippine Management Review

Author: Tiffany Adelaine Tan

Institution: University of the Philippines Cebu

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2143456979

FWCI: 0.837

Cites: 35

Cited by: 5

Related to: 10