Work

Exploring the post-termination stage of consumer–brand relationships: An empirical investigation of the premium car market

Year: 2010

Type: article

Source: Journal of Retailing

DOI: 10.1016/j.jretai.2010.09.004

Authors: Gaby Odekerken-Schröder, Thorsten Hennig-Thurau, Anne Berit Knaevelsrud

Institutions: Maastricht University, University of Münster, Bauhaus-Universität Weimar

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2145946037

FWCI: 5.669

Cites: 58

Cited by: 38

Related to: 10