Work

An Evaluation of Cyber-Bookshops: The WebQual Method

Year: 2001

Type: article

Source: International Journal of Electronic Commerce

DOI: 10.1080/10864415.2001.11044225

Authors: Stuart J. Barnes, Richard Vidgen

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2146143340

FWCI: 32.31

Cites: 21

Cited by: 465

Related to: 9