Work

Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM

Year: 2007

Type: article

Source: International Journal of E-Business Research

DOI: 10.4018/jebr.2007040105

Authors: Patricia T. Warrington, Elizabeth Gangstad, Richard Feinberg, Ko de Ruyter

Institutions: Texas Christian University, Purdue University West Lafayette, Maastricht University

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2150088646

FWCI: 4.603

Cites: 22

Cited by: 14

Related to: 10