Work

Exploring the role of front-line employees as innovators

Year: 2015

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642069.2015.1003370

Authors: Marit Engen, Peter Magnusson

Institutions: Lillehammer University College, Karlstad University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: VINNOVA

Award: ECSI: Employee driven customer-oriented service innovation

OpenAlex ID: W2156104091

FWCI: 17.4

Cites: 60

Cited by: 67

Related to: 10