Work

Relationship Between E-commerce Service Quality, Satisfaction, Trust, and Customer Loyalty in the Hotel Industry in the East Coast of Peninsular Malaysia

Year: 2014

Type: article

Authors: A. H. Mutia Sobihah, Mahadzirah Mohamad, Zainal Abidin

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2156362512

FWCI:

Cites: 30

Cited by: 3

Related to: 10