Work

Accounting for the Joint Effects of the Servicescape and Service Exchange on Consumers’ Satisfaction Evaluations

Year: 2007

Type: article

Source: Journal of Hospitality & Tourism Research

DOI: 10.1177/1096348006292996

Authors: Karthik Namasivayam, Anna S. Mattila

Institution: Pennsylvania State University

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2157479520

FWCI: 14.17

Cites: 56

Cited by: 81

Related to: 10