Work

Assessing Relationship Quality

Year: 2000

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/s0019-8501(00)00112-7

Authors: Pete Naudé, Francis Buttle

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2160039315

FWCI: 11.72

Cites: 30

Cited by: 407

Related to: 10