Work

Measuring Service Quality in E-Retailing

Year: 2006

Type: article

Source: Journal of Service Research

DOI: 10.1177/1094670505278867

Authors: Joel E. Collier, Carol C. Bienstock

Institutions: University of Memphis, Radford University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2160251866

FWCI: 66.45

Cites: 61

Cited by: 1,114

Related to: 10