Work

Online service failure and propensity to suspend offline consumption

Year: 2014

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642069.2014.886192

Authors: Niall Piercy, Chris Archer-Brown

Institutions: Swansea University, University of Bath

Language: English

Topic: Consumer Retail Behavior Studies

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2164455852

FWCI: 3.199

Cites: 105

Cited by: 28

Related to: 10