Work

INQUISITIONS INTO THE COMPLAIN AND THE NON-COMPLAIN CUSTOMERS: The Malaysian Customers' Insight

Year: 2011

Type: article

Study design: Observational Study

Author: Osman M. Zain

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2164899071

FWCI: 0.694

Cites: 33

Cited by: 4

Related to: 10