Work

Antecedents of Situated Learning in Stressful Service Experiences: A Cross-Cultural Study

Year: 2013

Type: article

Study design: Observational Study

Source: Journal of International Consumer Marketing

DOI: 10.1080/08961530.2013.803897

Authors: Mousumi Bose, Lei Ye

Institutions: Fairfield University, Frostburg State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2171948908

FWCI: 2.202

Cites: 65

Cited by: 5

Related to: 10