Work

Service quality and customers’ behavioural intentions

Year: 2015

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-02-2015-0025

Author: Koushiki Choudhury

Institution: Indian Institute of Management Calcutta

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2176229818

FWCI: 3.215

Cites: 40

Cited by: 20

Related to: 10