Work

Customer Complaint Behaviour and Companies' Recovery Initiatives: The Case of the Hello Peter Website

Year: 2013

Type: article

Authors: Bhavna Jugwanth, Debbie Ellis

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2182699365

FWCI: 0.732

Cites: 28

Cited by: 5

Related to: 10