Work

Factors Affecting Hong Kong Customers' E-loyalty and Repeated Purchase Intention in Online Chinese Retail Stores and the Moderating Effect of Electronic Word-of-Mouth

Year: 2012

Type: article

Authors: Leung Nga Yin, Ma Karman Ka Ching

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2184527900

FWCI:

Cites: 41

Cited by: 3

Related to: 10