Work

Can employees predict customers' assessments of service and attitudes to providers?

Year: 2010

Type: article

Authors: Alison Dean, Linda McGuire

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2184573492

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Cites: 32

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Related to: 10