Work

Factors Influencing Customer Loyalty in Telecommunication Industry in Kenya

Year: 2014

Type: article

Study design: Observational Study

Authors: Allan Samuel Njogu Kihara, Jomo Kenyatta, Gordon Karanja Ngugi

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2185146330

FWCI:

Cites: 60

Cited by: 5

Related to: 10