Work

"Comparing the outcome of SERVQUAL and SERVICESCAPE model in evaluating customer satisfaction- A case study on EXIM bank limited"

Year: 2013

Type: article

Study design: Observational Study

Authors: Tarun Kanti Bose, Sandip Sarker, Delowar Hossain

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2185432025

FWCI: 1.468

Cites: 1

Cited by: 5

Related to: 10