Work

"Does the Customers' Educational Level Moderate Service Recovery Processes?"

Year: 2011

Type: article

Study design: Observational Study

Authors: Jesús J. Cambra Fierro, Carretera de Utrera, Juan Manuel Berbel Pineda, Rocío Ruiz Benítez, Rosario Vázquez‐Carrasco

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2187265370

FWCI:

Cites: 44

Cited by: 4

Related to: 10