Work

Some Antecedents and Consequences of the Client's Relational Predisposition : an Application to the Retail Banking Industry

Year: 2005

Type: article

Author: Kamilia Bahia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2187720240

FWCI: 0.984

Cites: 49

Cited by: 4

Related to: 10