Work

Exploring Servperf: an Empirical Investigation of the Importance-performance, Service Quality Relationship in the Uniform Rental Industry

Year: 1995

Type: article

Authors: Edward Burch, Hudson P. Rogers

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2188456710

FWCI:

Cites: 33

Cited by: 18

Related to: 10