Work

Services Science Journey: Foundations, Progress, and Challenges

Year: 2008

Type: book-chapter

Source: Service science: research and innovations in the service economy

DOI: 10.1007/978-0-387-76578-5_35

Authors: Mary Jo Bitner, Stephen W. Brown, Michael Goul, Susan Urban

Institution: Arizona State University

Language: English

Topic: Service and Product Innovation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2219340558

FWCI: 18.39

Cites: 2

Cited by: 27

Related to: 10