Work

Enhancing Telco Service Quality with Big Data Enabled Churn Analysis: Infrastructure, Model, and Deployment

Year: 2015

Type: article

Source: Journal of Computer Science and Technology

DOI: 10.1007/s11390-015-1594-2

Authors: Hui Li, Di Wu, Gao-Xiang Li, Yi-Hao Ke, Wen-Jie Liu, Yuan-Huan Zheng, Xiao-La Lin

Institution: Sun Yat-sen University

Language: English

Topic: Customer churn and segmentation

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2252701286

FWCI: 5.791

Cites: 23

Cited by: 17

Related to: 10