Work

Customer Loyalty and Disloyalty in Internet Retail Stores: Its Antecedents and its Effect on Customer Price Sensitivity

Year: 2006

Type: article

Study design: Observational Study

Authors: Duke Hyun Choi, Chul Min Kim, Sang-Il Kim, Soung Hie Kim

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2256601510

FWCI: 5.464

Cites:

Cited by: 50

Related to: 10