Work

Technology-Enabled Service Delivery: At Risk of Compromising the Customer-Service Provider Connection?

Year: 1998

Type: conference-paper

Source: Figshare

Authors: RH Walker, Margaret Craig‐Lees

Language: English

Topic: AI in Service Interactions

Subfield: Marketing

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2257660446

FWCI: 22.74

Cites: 44

Cited by: 18

Related to: 10